Terms & Conditions

Morning Rain Creative – Terms & Conditions


1. Definitions

“Agency” means Morning Rain Creative.

“Client” means the party engaging the Agency.

“Work” means all design, creative, strategy, and deliverables produced.


2. Scope of Work

All work will be outlined in a written proposal or agreement.

Anything outside that scope:

  • May incur additional costs

  • Will be agreed before proceeding

3. Fees & Payment

  • A deposit (typically 50%) is required before work begins

  • Remaining balance due upon completion (or staged if agreed)

  • Payment terms: 14 days from invoice date

Late payments may:

  • Pause work

  • Incur interest (e.g. 5% monthly or statutory UK rate)


4. Revisions

Projects include a reasonable number of revisions (usually 2–3 rounds unless stated).

Additional revisions:

  • Charged at agreed hourly/day rate


5. Client Responsibilities

The Client agrees to:

  • Provide timely feedback

  • Supply accurate content, assets and approvals

  • Ensure they have rights to any materials provided

Delays from the Client may affect timelines.


6. Intellectual Property

Before final payment:

  • All work remains property of the Agency

After full payment:

  • Final approved deliverables are transferred to the Client

  • The Agency retains the right to:

  • Showcase work in portfolio

  • Use for promotional purposes


7. Third Party Costs

Any external costs are not included unless stated, such as:

  • Stock imagery

  • Fonts/licences

  • Printing

  • Web hosting / domains

  • Developers or specialists

These will be approved by the Client before purchase.


8. Project Timelines

Timelines are estimates based on:

  • Prompt client feedback

  • No major scope changes

The Agency is not liable for delays caused by:

  • Client delays

  • Third parties


9. Cancellation

If a project is cancelled:

  • Deposit is non-refundable

  • Work completed to date will be invoiced


10. Liability

The Agency will not be liable for:

  • Loss of profit

  • Indirect or consequential losses

Total liability limited to the value of the project.


11. Approval

Once work is approved:

  • Responsibility passes to the Client

  • The Agency is not liable for errors missed at approval stage


12. Confidentiality

Both parties agree to keep sensitive information confidential.


13. Governing Law

These terms are governed by the laws of England & Wales.